Terms and Conditions

Terms and Conditions

1 General

1.1 orders of spare parts and the supply of other goods are carried out only on the following conditions.
1.2 Alternative and / or additional terms of the Purchaser, which are not expressly recognized in writing, are not binding on us, even if we do not expressly contradict them.
1.3 The dispatch of spare parts and other goods is possible worldwide.
There may be surcharges for packaging, customs papers, shipping costs etc.
Please inquire separately.
1.4 Orders shall only be accepted if they are confirmed by us, or delivery has been made. Ordered replacement parts are installed for safety by a specialist.
1.5 A purchase contract is for online orders only concluded when the seller ships the goods to the customer. The online order only constitutes an offer by the customer to the seller to conclude a contract of sale, the immediate order confirmation email does not constitute acceptance, but only informs the customer that his order has been received by the seller.
1.6 The Seller shall be free to not accept online orders. The decision on this is at the discretion of the seller. If an online order should not be accepted and carried out, this will be communicated to the customer immediately.

2 Deliveries
2.1 Delivery dates and deadlines require a special written agreement. Deliver the ordered spare parts and other goods are in stock, however, generally on the working day following the order. If ordered goods are not available in exceptional circumstances, we will inform the customer about the estimated availability.
2.2 If the delivery is not made on time or date, the Customer may grant a reasonable extension and withdraw from the contract after the unsuccessful expiry.

3 Prices / Shipping
3.1 The prices are from selling or shipping point. Freight, postage and packaging costs are calculated according to the shipping method chosen by us depending on the size of the consignment.
3.2 If the appointment of a consumer, the risk associated with delivery of the goods to the buyer at the shipping business is uninsured at the recipient's risk.
3.3 If the customer is consumer, and he completes the job in the means of distance selling, he has to bear the cost of returning to exercise a right of withdrawal according to § 312 para 1 sentence 1 German Civil Code, the price of the item to be returned by 40 does not exceed EUR or if he has the payment or partial payment at the time of the revocation not yet rendered at a higher price of the goods, unless the goods are not as ordered.

4 Payment-retention
4.1 The customer with customer number can pay the purchase price by invoice, direct debit or cash on delivery method. Customers without customer number may after the online registration via invoice or credit card, or cash on delivery without registration by cash or by credit card, if bought online, pay. For customers without customer number purchase is not possible on account. You must be registered to be able to order first.
When paying by invoice, the delivery address and billing address must be identical and within Germany in any case. When paying by cash, the deposit fee is payable by the purchaser. When paying by credit card will be charged once the goods sent. In addition, payments on receipt of invoice net cash payable immediately. At the latest within 30 days after the due date and receipt of the invoice shall be in default, with the result that the legal rate of interest shall be payable.
4.2 The supplied spare parts and goods remain our property until full payment.

5 Objections / Complaints
5.1 a complaints / complaints of the consumer:
Complaints in respect of obvious defects (bad, wrong or short deliveries) must be reported in writing within two weeks of delivery. The revocation period is sufficient to send the notification of defects.
5.1 b complaints / defects of the entrepreneur:
Claims for damage to the packaging must be made immediately asserted against the carrier, the package content is by watching for signs of damage. Complaints in respect of obvious defects (bad, wrong or short deliveries) must be reported in writing within two weeks of delivery. If the customer is a merchant, § 377 applies. Not obvious errors are reported in writing immediately upon discovery.
5.2 Written complaints should be addressed to the following address:

CE Grindtec sharpening and grinding technology, Im Espach 9, 88444 Ummendorf.

5.3 already used for spare parts or the use of other goods supplied we reserve the right to reasonable use of credit, which may be the full purchase price in each case.

6 Warranty
6.1 We guarantee the absence of errors in accordance with the current level of technology. Changes in the design or specifications that affect neither the functionality nor the value of the goods shall, for any mistakes If the goods are faulty, we are required to correct the deficiency within a reasonable period without cost to you either by repair or replacement. If the repair or replacement fails, the customer can demand a reduction or withdraw from the contract. Further warranty claims are excluded, unless something else is not to point 8 below. Section 7 shall remain unaffected.
6.2 is a prerequisite of ensuring spare parts and Accessories that - with the use of spare parts supplied under repair - this by a specialist - has been made, unless the repair work did not cause the error - according to VDE / DVGW guidelines has been.
6.3 spare parts deliveries to entrepreneurs a warranty period of 12 months from delivery. Moreover, the statutory warranty period applies.

7 Redemption of spare parts for entrepreneurs:

Incorrectly ordered or not required spare parts are redeemed within 4 weeks after receipt of the goods, if it original packaging, not used / installed, resalable and are in perfect working condition. The processing fee for checking and restocking is 10%.
The withdrawal of spare parts, the delivery was longer than 4 weeks, is possible only after prior consultation with us. In these cases, the credit will be reduced by a processing fee of 15%. When returning necessarily copy of the invoice must be included. The cost of the return, the entrepreneur.

8 Other Liability
Claims for damages of the customer, irrespective of the legal basis, are excluded. This does not apply if for example under the Product Liability Act or in cases of willful misconduct, gross negligence, culpable caused damages resulting from injury to body, life or health, or breach of contract or in accordance with § 478 BGB is not involved. The damages for the breach of fundamental contractual obligations is limited to the contract-typical, foreseeable damage if there is no willful misconduct or gross negligence or liability for personal injury. A change in the burden of proof to the disadvantage of the customer is not associated with the above regulations.

9 Jurisdiction
Jurisdiction - if the customer is a businessman - at our option: Biberach / Riss.
German law applies to the exclusion of the CISG.
* incl. tax, plus shipping